Cookie Policy

Our cookie policy and how we use them

Last updated: 16 December 2024

This Cookie Policy explains how Resello ("Resello", "we", "us", or "our") uses cookies and similar technologies when you visit our website or use our inventory management and accounting service (the "Service").

This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites function properly, remember your preferences, and understand how users interact with the site.

Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored until they expire or are deleted).

2. How We Use Cookies

Resello uses cookies to:

  • Enable core functionality of the Service
  • Keep users logged in securely
  • Improve performance and reliability
  • Understand how users use Resello
  • Detect and prevent fraud or abuse

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to operate and cannot be switched off. They are used for:

  • Authentication and account security
  • Session management
  • Preventing unauthorised access

Without these cookies, Resello would not function properly.

3.2 Functional Cookies

These cookies allow the Service to remember choices you make, such as:

  • Language or region preferences
  • Display settings

They improve your experience but are not strictly essential.

3.3 Analytics Cookies

We may use analytics cookies to understand how users interact with Resello, such as:

  • Pages visited
  • Features used
  • Time spent using the Service

This information is aggregated and used to improve Resello. Where required by law, analytics cookies are only used with your consent.

3.4 Third-Party Cookies

Some cookies may be set by third-party services we use, such as:

  • Analytics providers
  • Payment processors
  • Error monitoring or performance tools

These third parties may collect information in accordance with their own privacy and cookie policies.

4. Managing Cookies

You can manage or delete cookies at any time through your browser settings. Most browsers allow you to:

  • View what cookies are stored
  • Delete existing cookies
  • Block cookies entirely or for specific websites

Please note that blocking certain cookies may affect the functionality of Resello.

5. Consent (UK & EU Users)

If you are located in the UK or EU, we will ask for your consent before placing non-essential cookies (such as analytics cookies) on your device, in accordance with applicable data protection laws.

You may withdraw or change your consent at any time.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

7. Contact Us

If you have questions about this Cookie Policy, please contact us at: support@resello.co.uk