Reconciliation

Learn how to reconcile your Resello records with platform data for accurate finances.

The Reconciliation module helps you match your Resello records with platform data to ensure accuracy.

Overview

Reconciliation is the process of comparing two sets of records to ensure they match:

  • Your Resello sales vs. platform sales reports
  • Your recorded payouts vs. actual bank deposits
  • Expected revenue vs. received payments

Why Reconcile?

Accuracy

Ensure your records match reality.

Missing Items

Find sales or payouts you may have missed recording.

Discrepancies

Identify errors in your records or platform issues.

Tax Preparation

Verified records make taxes easier.

What to Reconcile

Sales Records

Compare orders in Resello with:

  • Platform sales reports
  • Order confirmation emails
  • Transaction history

Payouts

Match recorded payouts with:

  • Bank account deposits
  • Platform payout reports
  • Payment processor records

Fees

Verify fee calculations:

  • Platform fees per sale
  • Payment processing fees
  • Shipping label costs

Reconciliation Process

  1. Go to Reconcile in the sidebar
  2. Select the platform to reconcile
  3. Choose a date range
  4. Review transactions
  5. Mark items as reconciled or flag issues

For Each Transaction

  • Reconciled - Records match, confirmed accurate
  • Discrepancy - Amounts or details don't match
  • Missing - Transaction not in one system

Common Discrepancies

Missing Sales

  • Sale recorded on platform but not in Resello
  • Action: Add the missing order

Amount Differences

  • Recorded amount differs from platform
  • Action: Check for refunds, fees, or typos

Missing Payouts

  • Payout received but not recorded
  • Action: Add the payout record

Timing Differences

  • Transactions on different dates in each system
  • Action: Usually okay if within normal processing time

Reconciliation Schedule

Weekly

  • Review recent sales and payouts
  • Catch issues early
  • Takes just a few minutes

Monthly

  • Comprehensive review
  • Match to bank statements
  • Verify all payouts received

Quarterly/Annually

  • Full audit of records
  • Prepare for tax season
  • Identify long-term patterns

Best Practices

  1. Reconcile regularly - Weekly is ideal
  2. Start with recent - Easier to remember details
  3. Document issues - Note any discrepancies found
  4. Follow up - Resolve issues, don't ignore them
  5. Keep reports - Export reconciliation records