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Team Management

Learn how to manage team members and roles in Resello.

If you work with others on your reselling business, Resello lets you collaborate as a team.

Overview

Team features allow you to:

  • Invite team members
  • Assign roles with different permissions
  • Collaborate on inventory and orders
  • Share a single workspace

Team Roles

Resello has four roles with different permission levels:

Owner

Full control of the workspace:

  • All features and settings
  • Manage billing and subscription
  • Transfer ownership
  • Remove any member

Admin

Manage the team:

  • All standard features
  • Invite and remove members
  • Change member roles
  • Access all settings

Member

Standard access:

  • Add and edit inventory
  • Create orders and listings
  • Track expenses and mileage
  • View reports

Accountant

Financial focus:

  • View financial data
  • Access reports
  • Limited editing capabilities
  • Designed for bookkeepers

Inviting Team Members

  1. Go to Settings > Members
  2. Click Invite Member
  3. Enter their email address
  4. Select a role
  5. Send invitation

The invitee receives an email to join your team.

Accepting an Invitation

When you receive an invitation:

  1. Open the email
  2. Click the invitation link
  3. Create an account or sign in
  4. You're added to the team

Managing Members

Change Roles

  1. Find the member in Settings > Members
  2. Click to edit their role
  3. Select the new role
  4. Save

Only Owners and Admins can change roles.

Remove Members

  1. Find the member in Settings > Members
  2. Click remove
  3. Confirm removal

Removed members lose access immediately.

Best Practices

Assigning Roles

  • Give the minimum permissions needed
  • Use Accountant role for bookkeepers
  • Reserve Admin for trusted team members
  • Only one Owner typically

Team Communication

  • Agree on workflows and processes
  • Use consistent categorization
  • Update statuses promptly
  • Communicate about changes

Security

  • Remove members who leave
  • Review access periodically
  • Use strong passwords
  • Enable two-factor authentication

Working as a Team

Divide Work

Assign responsibilities:

  • One person handles sourcing
  • Another manages listings
  • Someone else handles shipping

Stay Coordinated

  • Update statuses in real-time
  • Note important information
  • Communicate about issues
  • Review together regularly

Track Accountability

  • Know who added what
  • Review work quality
  • Identify bottlenecks
  • Celebrate successes